Baymont by Wyndham Monroe

I was really surprised to see how nice the hotel was since I always shop around for weeks to make sure I get the cheapest one. Everything was clean there is no garbage laying around all the staff smiled every time they spoke with me. My kids, three of them, ran around like little boys do and no one ever said a negative comment about it at all. The breakfast in the morning was great, waffles, juice, bagels, raisin toast, yogurt, regular toast, sourdough toast haha everything you want and the coffee is 24 hours which is a great big plus for me. The manager, mike, was very nice. I didn't really need anything so I can't comment on how they reacted when I had a problem because I didn't have one. I definitely will go back and I definitely recommend this.

Staff was friendly and helpful. Room was exceptionally clean, with more amenities then listed, fridge worked great and froze a few items overnight. Bed was very comfortable, tub was clean, water was hot and excellent water pressure.

Breena the young lady checking me in on Saturday late afternoon was a delight. A couple walked in right before me so I waited my turn. When she finished with them she apologized more than once for the wait. Which there was no need for her to do. She addressed me as sir the entire time. As someone who has worked in the hospitality industries my entire adult life and seeing a diminished service standard in the industry. It was refreshing to see an employee who conducted themselves very professionally and seems to get what service means. You got a good one in Breena I’d hang onto her if I were you.

I liked the fact that they have hot breakfast and not continental breakfast, I liked the pool area very nice and clean, I liked the cleanliness of the Hotel and the staff was friendly.

It’s located far enough on the lot to have privacy, but close access to everything we wanted to do. Staff was friendly. The facilities was clean. Although we didn’t swim the pool itself looked Great!